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Automation · In progress

Freight Automation Suite

Six connected workflows that move a freight quote from inbound email to operational handoff, with no manual step in between. Currently being implemented — the architecture and specs are done, the workflows are being built.

Domain
Freight forwarding
Stack
n8n · Gemini · Sheets · Slack
Scope
6 workflows, end to end
Flow
Email → handoff
Challenge

The problem to solve

A freight quote passes through email, pricing, follow-up, the commercial pipeline and operations. Every handoff was manual. Requests slipped through, quotes were slow, follow-up was inconsistent, and shipment details fell into the gap between sales and operations.

Working system

The system

An end-to-end automation suite of six connected workflows. It captures incoming quote requests, drafts and sends a priced quote with AI, runs a tracked follow-up cadence with intent scoring, monitors pricing health, keeps the pipeline current, and prepares a complete operational handoff. Once an email arrives, the chain runs on its own.

Architecture

Six workflows, one chain

A capture step feeds an AI quoting engine, which branches into follow-up and the pipeline. The pipeline triggers the operational handoff when a booking is confirmed. A rate monitor runs independently, keeping the pricing the quoting engine relies on healthy.

rates Capture email in Quote AI · pricing Follow-up cadence · scoring Rate monitor daily check Pipeline funnel · alerts Handoff doc checklist
Capture → Quote → Follow-up · Pipeline → Handoff, with an independent rate monitor.
The workflows

What each step does

01
Capture
Detects quote requests in the inbox and structures them for processing.
02
Quote
AI reads the request, prices it against the rate tables, and sends the quote.
03
Follow-up
A tracked email cadence with engagement scoring to surface the hottest leads.
04
Rate monitor
A daily check on pricing health, flagging expired or thin-margin rates.
05
Pipeline
Keeps the funnel current, with stale-deal alerts and an in-chat update command.
06
Handoff
Builds a dynamic document checklist by transport mode and incoterm for operations.
Intelligence

Stack and methods

n8n Google Gemini AI field extraction Google Sheets Slack Webhooks Email automation
Outcome

What it will deliver

Once live, a manual multi-step quote-to-handoff process becomes a single automated chain running end to end without intervention. The figures below are the estimated results we expect to reach, based on outcomes from comparable automations.

EST
~70%
Faster quotes
Estimated reduction from hours to minutes, based on comparable RFQ automations.
100%
Follow-up coverage
Every lead on a five-touch cadence — the automated standard versus ~8% reaching five touches manually.
+78%
Conversion uplift
Estimated uplift from a standardized, tracked follow-up cadence over an ad-hoc one.
Evidence

Implementation in progress

BUILDING

Architecture, workflow specs, n8n blueprint and integration map are documented. The workflows are being built. A walkthrough will be available upon completion.

Next

How it can evolve

Add intake channels beyond email, extend the pricing logic, and surface the pipeline and intent scores in a live dashboard.

Where systems stop, Nex begins.

Too complex for spreadsheets. Too specific for generic software.

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